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Control your municipality’s support and operations with a single fully integrated help desk and project management system.

Municipalities of all sizes are adopting TeamHeadquarters

TeamHeadquarters flexible ticketing and project management systems provide your municipality cross-department support tools to manage the execution of all projects, and staff and resident inquiries and requests.

Municipality Resident Inquiries and Requests

TeamHeadquarters fully customizable portals present departmental request forms for both internal and external inquiries and requests. Forms include:

  • External request management
  • Internal request management
  • Specialized departmental forms

Facilities Management for Cities

TeamHeadquarters ticket management system and audit ensure that requests are tracked and completed on time and with all of the associated work information.

  • Manage all service requests and projects
  • Design forms and portals specific to requirements

Cross-department Help Desk Support

Use TeamHeadquarters for the intake of new inquiries and support requests regardless of department. Cross-department support could include, but are not limited to:

  • Assessor
  • Building Inspections
  • City Clerk
  • District Court
  • Finance
  • Fire
  • Housing
  • Human Resources
  • Information Technology
  • Parks and Recreation
  • Planning and Development
  • Police
  • Public Works
  • Purchasing
  • Treasurer

Cities are embracing TeamHeadquarters

Small cities and large are abandoning costly, complex systems in favor of TeamHeadquarters. A demonstration to your team will help you see why.

Facilities Management Portal Video

This quick video shows the portal in action.