Integrated with TeamHeadquarters™, My Organizations delivers a comprehensive customer dashboard that transcends projects and queues and provides a unified view of all departments, contacts, projects, queues, tasks and tickets for a
Each time a new project or queue is created a team is created too. The team is automatically staffed with the project or ticket queue roster. Add new members to the team simply by adding new them to the roster of the project or queue.
Every project has My Teams integrated providing complete Team management to the Project Manager. Add new members to the team by adding them to the project roster. View and create schedule entries into team member calendars, view and
modify time sheets, print time sheet reports and view individual ticket loads.
My Teams, member calendar management is available from Projects and Queues. Open a team-members calendar and view schedules or schedule work on tickets, tasks and custom events.
My Teams, member time sheet management is available from Projects and Queues. Open a team-members time sheet and view time sheet entries or add entries for tickets, tasks and custom events.
My Teams, member time sheet report is available from Projects and Queues. Open a team-members time sheet report and view time sheet entries for the period selected. Download the report as a PDF, CSV, RTF, TIFF, or web archive.