site
stats
Improve Project Management Success by 20%

Improve Project Management Success by 20%

  It is awesome how many different ways of doing project management there are. If you have not heard of using iterative with agile for doing projects especially for software projects, then I highly suggest you check out the links at the bottom of the page. A...

The Help Desk Ticket Life Cycle

The help desk life cycle, AKA Incident Management, is the process that you define during your ITIL® Incident Management Process. The Help Desk Ticket Life Cycle is important because by defining it you can: service your customers, plan your resources, define your...