project management

Project Management

Stay on top of project timelines and resources

TeamHeadquarters Project Management Makes It Easy to Plan, Execute and Control Your IT Projects.

TeamHeadquarters is a simple, yet effective, alternative to MS Project and Project Server. Import MS Project plans into TeamHeadquarters Project Management or if you do not use MS Project, then you can quickly build projects within TeamHeadquarters.

Status reports and project updates have never been easier to produce and disseminate.

You'll have total control of project ticket queues, integrated email agents, sophisticated and comprehensive resource management, task scheduling, project groups, portfolio dashboards, integrated status reporting, integrated and customizable reporting, the inclusion of customers on project tasks and tickets and a Customer Self-Service Portal.

This unique and complete integration of service desk makes TeamHeadquarters your best choice. Project Managers can, for the first time, see a full picture of resource availability across all work (not just projects) and trends before they assign them to tasks.

The results: better projects, more productive teams, and happier customers.

 
teamheadquarters my projects dashboard

Projects Dashboards

The TeamHeadquarters My Projects Dashboard gives the Queue Manager instantaneous feedback on what's occurring across all projects he or she is managing.

The Dashboard's graphical interface shows multiple "channels" dialed into real-time data, including tasks, tickets, time entries, comments, files, and milestones.

Clicking on any data-element on the My Projects Dashboard connects you immediately to that item or filtered list.

Identify your Project Portfolio risks, increase awareness of potential problems and maintain excellent customer communications.

The TeamHeadquarters My Projects Dashboard is your window into your Project Portfolio.

teamheadquarters projects-list

Project Management

TeamHeadquarters Project Management application provides project management services for all areas of your organization — not just IT.

  • Create unlimited projects and resource them appropriately.
  • Quickly communicate issues, risks, change requests and incidents.
  • Create project tasks and support tickets and assign them to staff and customers.
  • Manage project updates, the staff roster, tasks, files, timesheets, financials and status updates.

TeamHeadquarters Project Management — one simple-to-use interface to control 100% of your project interactions.

teamheadquarters customer self service portal new ticket screen

Customer Self-Service Portal

TeamHeadquarters Customer Self-Service Portal connects customers to a single location for all service requests and project management information.

  • Provide customers with a robust application to stay in the loop on projects they are sponsoring.
  • Assign tickets and tasks to customers for project work they must do.
  • Keep them current with the latest Status Update that outlines comments, accomplishments, issues and risks.
teamheadquarters project task assignment screen

Resource Management

Resource Management helps the Project Manager to plan the availability of resources for all projects. By reviewing each member of the teams' past 90 days of activity and understanding current tasks assignments from all projects, the Project Manager will do a better job of managing resources. He or she will quickly find this to be the best resource management intelligence they have ever had.

teamheadquarters project task assignment screen

Project Task Management

Use TeamHeadquarters Project Task Management's integrated Gantt to create an unlimited number of project tasks and sub-tasks, start and end dates, durations, milestones, predecessors, assignments, priorities, risks and constraints.

This feature-rich, but simple-to-use, Task Management system will help your organization mature its project management practices.

teamheadquarters my calendar task scheduling

Task Scheduling

Integrate your scheduled tasks with your calendar while taking into account work and personal calendars from Google and Microsoft Exchange. TeamHeadquarters provides you with a single location to schedule all your work and easily transpose your calendar onto your timesheet for simple timesheet entries.

teamheadquarters Project Management - Status Report

Project Management - Status Report

More than 50% of respondents to our independent survey indicated that Project Managers spend more than two hours per week, per project just preparing the Project Status Report. Many said during their survey interviews that they spend days just gathering information for their reports, in addition to the actual time required to produce and distribute them.

TeamHeadquarters captures all the critical info: project hours, risks, issues, tickets, tasks completed, tasks on the critical path, and more. Project Managers can also input comments, accomplishments, upcoming work, risks, and issues. Then, to make it even easier, the TeamHeadquarters Project Management tool inserts the data into the system as a transactional record. You can also retrieve previous updates to compare and review.

TeamHeadquarters keeps you focused, maximizing the efficiency and effectiveness of your time, as it also eliminates all drudgery from project management.

teamheadquarters project task update via email agent

Email Agent

With TeamHeadquarters Email Agent, you'll receive notifications when tasks are updated, comments added or updated, and time captured. Communicate with stakeholders at will and capture all your critical data within the TeamHeadquarters database. You have the option to notify customers, the team roster and other stakeholders about any issue. Assign tasks and notify the appropriate customers and team members. Inbound communications regarding tickets, task updates and file uploads — Email Agent does it all.

TeamHeadquarters makes communications easy, quick, and accurate for customers, teams, and the Project Manager.

 
teamheadquarters full sized gantt

Integrated Gantt Chart

The sophisticated and integral Gannt chart provides all the functionality you need to set schedules, assign resources, set predecessor tasks and constrain and update tasks.

Import to and from MS Project with ease.

 
teamheadquarters full sized gantt

Issues Management

TeamHeadquarters Issue Management application assigns each project a Ticket Queue, so users can create project tickets. They can be of any nature and are not constrained; however, you can use project tickets to capture issues, change requests, technical work, etc.

 
teamheadquarters full sized gantt

Project Financial Management

TeamHeadquarters offers a simple approach to capturing project benefits, costs and budgets. Providing the Project Manager with a secure document storage area (and only available to project managers), Project Financial Management makes it possible for the Project Manager to store versions of spreadsheets, PDFs, and other documents. Simple fields are used to capture the dollar values for budgets, costs, and benefits. Add this information to the to the Project Status Update Report easily.

pmbok processes

Key PMBOK Components

  • Task Development
  • Task Assignment
  • WBS
  • Status Update
  • Stakeholder Register
  • Risk Register (tickets)
  • Issues Register (tickets)
  • Service Requests (tickets)
  • Change Requests (tickets)
  • Critical path - automatically calculated
  • Task Predecessors - SS, SF, FS, FF
  • Constraints
  • Time Capture
  • Financial Management
  • File Management
  • Communications Management