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TeamHeadquarters Unified Team Management (UTM) provides unmatched capability
for planning and managing the work assignments of IT departments, product departments,
and service organizations. TeamHeadquarters delivers:
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TeamHeadquarters is designed to support the planning and execution of projects
with traditional
project management
tools for planning projects, assigning
tasks, tracking progress, managing documents and charging time. Project plans
can be managed with an interactive Gantt chart, which provides a contrast
between the original plan and actual results.
TeamHeadquarters can also be used for monitoring a portfolio of projects. The
project portfolio reporting
function allows project managers to easily
describe their projects at a high level and publish ongoing management
reports with very little effort and time commitment.
TeamHeadquarters is ideal to support both formal and informal projects.
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TeamHeadquarters is also ideal for managing reactive activities like support requests,
incident tracking & defect tracking, providing your organization with a
detailed set of trend analysis reports.
This unique self-serve environment has been
created to assist front line support, operational
management and strategic management with their daily,
unplanned tasks. Each function within
help desk
meets the individual needs of support staff.
Queues and tickets
manage service requests and the 'next action date'
feature enables effortless management of ad hoc activities.
Targeted email notifications provide the ability to
keep your customer 'in the loop' as the support
ticket moves through the life cycle, right up until
resolution.
Reactive measures facilitate effective planning. TeamHeadquarters
project management
& help desk software
combine the necessary tools to enable strategic planning and
forecasting for all proactive and reactive events.
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Copyright © 2007 Entry Software Corporation.
Project Management Software and Help Desk Software
Microsoft, Windows, Windows 2000,
Microsoft Project and/or other Microsoft products referenced herein are either
trademarks or registered trademarks of Microsoft. Other product and company
names mentioned herein may be the trademarks of their respective owners.
TeamHeadquarters is related to these
subjects: Help desk software incident tracking software defect tracking
software software help desk, helpdesk software, bug tracking software,
timesheets software. Project management software, Gantt charts, project
collaboration software, business collaboration solution, project portfolio
management, project tasks.
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