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Keep your customers informed at all times, provide easily accessible information, and quicker response times.
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Improves operating efficiency by resolving more issues with fewer resources.
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Receive support incidents and ticket requests 24 hours a day.
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Improve customer satisfaction by keeping customer issues and support incidents in front of first-level support staff.
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Receive ticket submissions from non-licensed users.
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Create TeamHeadquarters Tickets via a web portal interface.
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View support incidents and project status in real time.
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Integrate business intelligence into ticket settings and notifications.
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