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How to Optimize Your Business Dashboards

How to Optimize Your Business Dashboards

W. Edwards Deming once stated, “You can’t manage what you can’t measure.” This very true when one is looking to increase their company’s work efficiency. In a workplace, there is a lot on the go and for managers especially, it can be...
Which Help Desk Suits Your Business Best?

Which Help Desk Suits Your Business Best?

With the technological direction modern business have been moving towards, a push for organization and customer service solutions through software has been made. The most common form of connecting the business to customers and business to itself is through help desk...
Four Ways to Increase Your Business’ Revenue

Four Ways to Increase Your Business’ Revenue

Sometimes, the amount of revenue your business is generating may not be enough to sustain you and your employees. There are many reasons why you need to generate revenue, whether you want to relocate operations, making an important and costly purchase, or just keeping...
Tone of Voice Matters in Customer Service

Tone of Voice Matters in Customer Service

Communication has always played an important role in our lives. Whether it’s through technology or actual words; our tone of voice when we speak, the facial expressions or hand gestures used to express ourselves are very important. For example, when you call a...