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What Poor Customer Service Will do to Your Business

What Poor Customer Service Will do to Your Business

We’ve all heard the saying “what goes around comes around”. This means the consequences of one’s actions will be dealt with accordingly. This saying is especially true when it comes to providing bad customer service. If you and your company...
Knowing Your Role in the Business: The Project Manager

Knowing Your Role in the Business: The Project Manager

The modern business world is complex and incorporates numerous concepts, giving people roles that they may not understand the extent of their responsibility. The focus of today is the responsibilities and methodology of being an effective project manager. By...
Eliminate Your Fears and Doubts About Resource Management

Eliminate Your Fears and Doubts About Resource Management

Resource management is all around us. Even at the dawn of human-kind, man has thrived off managing food supplies, mental and physical energy, as well as implementing everybody effectively. In the modern age, resource management has become integrated into our everyday...
How to Apply Emphasis on Customer Engagement

How to Apply Emphasis on Customer Engagement

Living in a fast-paced 21st-century society can be overwhelming. Customers are constantly wanting new and improved products or services. Since our society is so fast-paced, we move quickly but we also get bored quickly. We want to experience bigger and better things....
How Help Desks Make Your Customers Happy

How Help Desks Make Your Customers Happy

Imagine you’re talking to someone and in a flash, a crowd of people approach you asking all sorts of questions all at once. It’s pretty overwhelming. Now think about websites, when they reach “over capacity,” it too feels overwhelming. This can...
2 Key Principles For Productivity

2 Key Principles For Productivity

Being productive can be challenging, even for the hardest working and most relentless of employees. The focus, determination and resourcefulness that one needs in order to be productive requires a lot from a person, that can sometimes be challenging to achieve. Being...