The roles and responsibilities of an IT manager are abundant. One of the most important, but often overlooked, is developing the talent of your team. Successful managers need to create a high-performing team and retain those individuals by aiding in their advancement.
Employees are most satisfied with their jobs when they are engaged, appreciated, challenged and developed. Help your employees’ progression by showing more insight into what their work means to not only the department but also to the business as a whole.
Leaders who want to raise the bar on talent by developing and challenging their teams will need to provide them the tools to do so. Build a foundation for both personal and team development by providing the tools to help employees organize, prioritize and manage tasks and projects. Tools enable everyone to do their jobs as efficiently as possible and communicate progress and critical information with one another.
Project management software can help individuals take responsibility for their work, and ease the irritation of a disorganized team. The system allows everyone to access a portal through which they can track time, tickets and projects, as well as share department and company knowledge resulting in some benefits:
- A less stressful, more organized environment
- Employees will do their jobs more efficiently, and productivity will improve across the department
- With shared knowledge, employees will spend less time troubleshooting common issues, resulting in improved service to end users
- Increased efficiency gives your team more time to focus on strategic tasks, rather than end-user support
When employees understand how their contributions fit into the big picture, they’ll be more engaged in the job, leading to a lower turnover. Also, with new layers of IT-management insight, top performers will stand out and seek more responsibility, so when the time is right, you can confidently make promotions from within.
By developing and nurturing your team’s talent, you will also stand out as an efficient and inspiring leader. Your success as a manager reflects the attitude of your team, so helping to develop them, and making it a point to appreciate their work, is essential for all parties.
How have you engaged in developing your IT team’s talents? See how TeamHeadquaters can help.