ITSM Readiness Assessment
The ITSM Readiness Toolkit will help you strategically implement and succeed with your service desk implementation project.
With this toolkit you will receive a multi-page integrated spreadsheet survey and analysis tool that will provide you with:
- The list of the questions you need to ask your IT team
- The spreadsheet you need to tabulate the results
- The graphs required to analyze your data
- Presentation graphics to help you communicate your findings