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My Teams

Manage work by teams

Integrated with TeamHeadquarters™, My Teams provides unlimited teams for projects and ticket queues, view and modify team member schedules and time sheets, print time sheet reports and view and manage ticket load. My Teams also provides a snapshot of team member availability for project work over the next eight weeks and their total hours available.

Add New Teams, Review Team List

Each time a new project or queue is created a team is created too. The team is automatically staffed with the project or ticket queue roster. Add new members to the team simply by adding new them to the roster of the project or queue.

Project Team Management

Every project has My Teams integrated providing complete Team management to the Project Manager. Add new members to the team by adding them to the project roster. View and create schedule entries into team member calendars, view and modify time sheets, print time sheet reports and view individual ticket loads.

My Teams – Member Calendar Management

My Teams, member calendar management is available from Projects and Queues. Open a team-members calendar and view schedules or schedule work on tickets, tasks and custom events.

My Teams – Member Time Sheet Management

My Teams, member time sheet management is available from Projects and Queues. Open a team-members time sheet and view time sheet entries or add entries for tickets, tasks and custom events.

My Teams – Member Time Sheet Report

My Teams, member time sheet report is available from Projects and Queues. Open a team-members time sheet report and view time sheet entries for the period selected. Download the report as a PDF, CSV, RTF, TIFF, or web archive.

My Teams – Member Availability

My Teams review the total available hours minus tasks assigned and provides the user with the team member’s availability over an 8 week future window. This prediction is accurate and takes the guesswork away from task assignment.

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