TeamHeadquarters™ for Service Support

Provide the level of support your customers expect!

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A Solution for Service Organizations

Service organizations need simple, flexible systems that can adapt to their customer service support needs. TeamHeadquarters™ is configurable to meet the needs of diverse business requirements.

  • Service support for external customers with configurable help desk
  • Providing support for the sales order management process
  • Configurable Service Portal for multiple request types
  • Internal operations and IT support

A Complete IT Support System

TeamHeadquarters™ ticket management system and audit ensure that requests are tracked and completed on time and with all of the associated work information.

  • Help Desk: TeamHeadquarters™ help desk provides your operations team with a simple ticketing system with an easy-to-use interface.
  • Project Management: TeamHeadquarters™ project management makes it easy to plan, execute and control your customer projects.
  • Order Fulfillment Portal: Remote sales can easily submit and manage customer sales orders directly to order fulfillment.

Sales Order Fulfillment and Customer Support Application

teamheadquarters help desk queue screenshot