A Solution for Service Organizations
Service organizations need simple, flexible systems that can adapt to their customer service support needs. TeamHeadquarters™ is configurable to meet the needs of diverse business requirements.
- Service support for external customers with configurable help desk
- Providing support for the sales order management process
- Configurable Service Portal for multiple request types
- Internal operations and IT support
A Complete IT Support System
TeamHeadquarters™ ticket management system and audit ensure that requests are tracked and completed on time and with all of the associated work information.
- Help Desk: TeamHeadquarters™ help desk provides your operations team with a simple ticketing system with an easy-to-use interface.
- Project Management: TeamHeadquarters™ project management makes it easy to plan, execute and control your customer projects.
- Order Fulfillment Portal: Remote sales can easily submit and manage customer sales orders directly to order fulfillment.