TeamHeadquarters for Service Support
Provide the level of support your customers expect!
A Solution for Service Organizations
Service organizations need simple, flexible systems that can adapt to their customer service support needs. TeamHeadquarters is configurable to meet the needs of diverse business requirements.
- Service support for external customers with configurable help desk
- Providing support for the sales order management process
- Configurable Service Portal for multiple request types
- Internal operations and IT support
A Complete IT Support System
Help Desk: TeamHeadquarters help desk provides your operations team with a simple ticketing system with an easy-to-use interface.
Project Management: TeamHeadquarters project management makes it easy to plan, execute and control your customer projects.
Order Fulfillment Portal: Remote sales can easily submit and manage customer sales orders directly to order fulfillment.
TeamHeadquarters is the only tool available that gives equal importance to project management and service desk.
Small Tech Service Co – Mexico
This is the tool that the small and medium sized service organization is now ready for. With TeamHeadquarters we’ve up’d our game!”
OTC Systems – Ontario