View a quick overview of TeamHeadquarters™ functionality that includes: Project Management, Help Desk, Work Management, Executive Tools, Client Management and the System Administrator.
This video training session is on the TeamHeadquarters™ calendar.The TeamHeadquarters™ calendar has been designed so that you can do all of your work in one location regardless of whether it is support, operations, or planned project work.
Instructional video on the My Work Dashboard. The TeamHeadquarters™ my work dashboard presents five channels to the end-user. These channels are: tasks due, tickets due, work scheduled, this week, and recent activity.
Instructional video on creating and managing TeamHeadquarters™ help desk queues.
This video training session is an introduction to TeamHeadquarters™ tickets. Tickets in TeamHeadquarters™ are used to capture service requests, service incidents, project issues, and change requests and any variety of interactions between customers service and project teams.
Instructional video on My Tasks. TeamHeadquarters™ My Tasks my tasks helps the service agent manage project tasks that are assigned to them, communicate with customers, team members and the project manager and capture time against tasks.
Instructional video on My Timesheets. The TeamHeadquarters™ My Timesheet function in TeamHeadquarters™ is a central repository of all time entries for tickets, tasks, projects and queues.
Instructional video on the My Projects Dashboard. The team headquarters my projects dashboard provides the project manager and members of the project team a quick snapshot of many aspects of their projects. From the dashboard you can quickly grasp task issues, ticket issues, and see recent activity.
This video is about Creating a TeamHeadquarters™ Project. The purpose of the TeamHeadquarters™ project management system is to:
Instructional video on how to manually add tasks to a TeamHeadquarters™ project.
Instructional video on importing MS Project files into the TeamHeadquarters™ Gantt Chart. This video also shows you how to export files from TeamHeadquarters™ to MS Project.